At present in our Community Learning Centres we facilitate flexible learning:Our students learn at their own pace.The course is at a level appropriate to the student's skill level ranging from Beginners to Level 3 (Year 13) Computing Qualifications.Students choose what time they want to come to a session (our sessions run in 2-hour blocks), we are flexible within a session ie people can come late or leave early (it's not like school).We do have an online course for National certificate in Computing (Level 2) which has been initiated through in tuto. In our area this online option does not appear to be popular. I don't know if the problem is that people don't know about it or if it is the style of the course. There is very little contact with the student, no discussion boards etc. The student has to come in to our centre to a 2-hour Introductory Course, where we show them how to access the Resources for the course & ensure they feel confident about it then they go home & do the course online & make a time to come in & sit a paper assessment & attend the Introductory Course for the next unit. I do always tell them to ring or e-mail if they have a problem, however that is not the same as giving regular feedback & encouraging the student to learn by asking questions. There is also a helpdesk they can ring but after participating in this Flexible Design Course I think our in tuto course lacks communication.